Refunds and Cancellations
Cancellation of order
Withdrawal/Cancellation of Order
It can be done within 2 days from the registration of the order and before its dispatch. Withdrawal or cancellation of the order can be made in the following cases:
-Before the order is completed, during the order you can press the "Delete" button located in the "Cart". By clicking on this link, the product is automatically removed from your cart.
-If the online order has been completed , you can contact us at 2106723010 or through the contact form , in order to undertake the cancellation of your order.
Order delay: Order may be delayed in cases of bank account deposit , since we ship our products as soon as the bank transfer is completed.
After the product has been shipped, the following applies.
Returns of products
You have the right to return the products purchased and request a replacement. Returns are accepted within 14 days and only if the products are new, have not been unsealed or their packaging and physical condition have been tampered with and are accompanied by the accompanying documents (receipt, invoice, etc.).
In the case of return, the user will be charged with the corresponding transport costs, except in cases where the company is responsible for sending incorrect products or products with real defects, in which case we will bear all transport costs of the old and the new product.
A claim for reimbursement or withdrawal is only accepted if the products are in their original packaging and have not been opened.
Product guarantee
Only the manufacturer's warranty, if any, is provided for products in the store. The buyer may call us to inform him/her of the existence of a manufacturer's warranty. The business does not guarantee or warrant protection for suitability of sold product for any particular purpose.
Warranty
The business provides a warranty through the manufacturer regarding products, including suitability for a particular purpose, the manufacturer is responsible for suitability.The business makes every effort to ensure the proper functioning of this website , but does not guarantee that the site will be provided without interruption, free of errors and that it is free of "viruses" or other harmful components.
Limitation of Liability
-In no case, the company is not liable to compensate the user for lost profits or for damages from any cause, regarding the operation and use of this site, which it undertakes on its own initiative, including any damage caused to the user and resulting from delayed downloading, non-downloading or loss of data during the use of the site.
-The company is not responsible for any links provided through the site.
-The user is responsible for paying the relevant fees and any related costs arising from the use of the site.
-The company reserves the right to immediately terminate access to the site to any user who violates the terms of use in force.
TERMS OF USE